Privacy Policy
Effective Date: September 29, 2026
Last Updated: September 29, 2026
RSD Resilience (“RSD Resilience,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and share information when you visit RSDResilience.com, register for our webinars or resources, subscribe to our email communications, purchase our products or services, participate in our programs or membership, or otherwise interact with RSD Resilience.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
We may collect information that you voluntarily provide to us, including:
Your name
Email address
Contact information
Information submitted through contact or registration forms
Webinar registrations
Email preferences
Information associated with purchases or memberships
Communications you send to us
Information you voluntarily provide while participating in RSD Resilience programs, courses, coaching, or community activities
We may also automatically collect certain technical information when you visit our website, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website or source
Approximate geographic location
Date and time of visits
Website interactions and usage information
This information may be collected through cookies, pixels, analytics services, and similar technologies.
2. Sensitive and Health-Related Information
RSD Resilience provides educational, coaching, and community resources related to rejection sensitivity, emotional regulation, ADHD-related experiences, relationships, and mental wellness.
Because of the nature of our content, information you voluntarily provide may sometimes include information you consider sensitive or health-related.
Please do not use general website forms, email, or other unsecured communication methods to send medical records, detailed health information, or other highly sensitive information unless specifically requested through an appropriate secure method.
RSD Resilience is not providing medical, psychiatric, psychological, or other healthcare treatment through this website merely because you visit the website, download a resource, attend a webinar, purchase a program, or participate in a membership.
Participation in RSD Resilience does not by itself establish a healthcare provider-patient relationship.
3. How We Use Your Information
We may use information we collect to:
Provide requested resources, products, programs, and services
Register you for webinars, events, courses, or memberships
Communicate with you about your account or purchases
Send educational and marketing emails when permitted
Respond to questions or requests
Operate and improve our website
Understand how visitors use our website and content
Improve our programs, resources, and services
Process transactions
Maintain website and account security
Prevent fraud or misuse
Comply with applicable laws and legal obligations
Enforce our agreements, policies, and terms
4. Email Communications
If you subscribe to our email list, download a resource, register for a webinar, or otherwise request communications from RSD Resilience, we may send you educational, informational, promotional, or marketing emails as permitted by law.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those emails.
Even if you unsubscribe from marketing communications, we may still send transactional or administrative communications related to purchases, accounts, memberships, programs, or other services you have requested.
5. Cookies and Analytics
RSDResilience.com may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, measure the effectiveness of content and marketing, and improve the visitor experience.
We may use third-party analytics or advertising technologies that collect information about how visitors interact with our website.
Depending on your location and applicable law, you may have choices regarding certain cookies or tracking technologies.
You can also adjust your browser settings to block or delete cookies. Disabling certain cookies may affect how some portions of the website function.
6. Third-Party Service Providers
We may use third-party companies and platforms to help operate RSD Resilience.
These providers may include services for:
Website hosting (SquareSpace)
Email marketing and automation (ActiveCampaign)
Webinar and video conferencing (Zoom)
Membership or course hosting (Membership.io)
Payment processing (Stripe)
Website analytics
Scheduling
Customer support
Forms and surveys
Cloud storage
Business administration
These providers may receive information necessary to perform services on our behalf and process information according to their own privacy policies and applicable agreements.
We do not control the privacy practices of third-party websites or services. We encourage you to review their privacy policies when interacting with those platforms.
7. Payment Information
When you purchase a product, membership, coaching service, course, or other offering, payment information may be collected and processed by a third-party payment processor.
RSD Resilience does not generally store complete credit or debit card numbers on its own website servers.
Payment processors may collect information necessary to complete your transaction in accordance with their own privacy policies and security practices.
8. How We Share Information
We do not sell your personal information in the ordinary meaning of selling information in exchange for money.
We may share information with service providers and contractors when reasonably necessary to operate our business, provide requested services, process transactions, communicate with you, maintain security, or perform business functions.
We may also disclose information when reasonably necessary to:
Comply with applicable law, regulation, court order, subpoena, or other legal process
Protect the rights, property, or safety of RSD Resilience, our users, or others
Investigate suspected fraud, misuse, security incidents, or unlawful activity
Enforce our agreements or policies
Complete a merger, acquisition, sale, restructuring, or other business transaction, subject to applicable law
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business and financial records, resolve disputes, enforce agreements, and satisfy legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
10. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of passwords and account credentials associated with services you use.
11. Community and Membership Information
If you participate in an RSD Resilience community, membership, group program, live event, or similar interactive service, information you voluntarily share with other participants may be visible to those participants.
Please carefully consider what personal or sensitive information you choose to share in community spaces.
Although RSD Resilience may establish community guidelines intended to protect participants, we cannot guarantee that another participant will maintain the confidentiality of information you voluntarily disclose to them.
12. Children's Privacy
RSD Resilience's website, programs, and services are intended for adults unless a particular offering expressly states otherwise.
We do not knowingly collect personal information directly from children under 13 through this website without appropriate authorization.
If we learn that personal information from a child has been collected in a manner inconsistent with applicable law, we will take reasonable steps to address the information appropriately.
13. Your Privacy Choices and Rights
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.
These rights may include the ability to request:
Access to certain personal information
Correction of inaccurate information
Deletion of certain information
Information about how personal information is used or disclosed
Withdrawal of certain consent
Opt-out from certain types of processing or marketing
Not all rights apply in every jurisdiction or circumstance.
To make a privacy-related request, please contact us using the information listed below. We may need to verify your identity before completing certain requests.
14. Do Not Track and Privacy Signals
Some browsers and devices offer privacy preferences or signals relating to online tracking.
Our website's response to these signals may depend on the technologies and service providers used on the website and applicable legal requirements.
We will comply with legally recognized privacy preference signals where required by applicable law.
15. Links to Other Websites
RSDResilience.com may contain links to websites, platforms, or services operated by third parties.
We are not responsible for the privacy, security, content, or practices of websites or services we do not control.
Visiting a third-party website is subject to that website's own terms and privacy practices.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, or legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this Privacy Policy periodically.
17. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
RSD Resilience
Operated by: Rock Tree Wellness Group, LLC
Mount Juliet, Tennessee, United States
Email: molly@rsdresilience.com
Website: RSDResilience.com
For privacy-related requests, please include enough information for us to understand and respond to your request. Please do not include unnecessary sensitive health or medical information in your email.
Terms & Conditions
Effective Date: September 29, 2026
Last Updated: September 29, 2026
Welcome to RSD Resilience.
These Terms & Conditions (“Terms”) govern your use of RSDResilience.com and your participation in products, educational materials, webinars, courses, coaching programs, memberships, communities, and other services offered by RSD Resilience (“Services”).
RSD Resilience is operated by Rock Tree Wellness Group, LLC, located in Tennessee, United States.
By accessing this website, creating an account, purchasing a product or service, registering for a program, or participating in RSD Resilience Services, you agree to these Terms.
If you do not agree to these Terms, please do not use the Services.
1. Educational and Coaching Purposes
RSD Resilience provides education, coaching, skills development, resources, and community support related to rejection sensitivity, emotional regulation, relationships, personal development, and related topics.
RSD Resilience is not a substitute for individualized medical, psychiatric, psychological, psychotherapy, counseling, or other healthcare services.
Although RSD Resilience may be founded or operated by a licensed healthcare professional, participation in RSD Resilience does not establish a healthcare provider-patient relationship.
Information provided through RSD Resilience should not be interpreted as individualized diagnosis, treatment, medical advice, psychiatric advice, or psychotherapy.
If you need individualized medical or mental health care, please seek assistance from an appropriately licensed healthcare professional.
2. Emergencies and Crisis Situations
RSD Resilience is not an emergency, crisis intervention, or suicide prevention service.
Do not use the website, community, membership, email, coaching sessions, webinars, or other RSD Resilience Services to seek emergency assistance.
If you believe you or another person may be in immediate danger or experiencing a medical or mental health emergency, contact emergency services or an appropriate crisis resource in your location.
3. No Guarantee of Results
Every individual and situation is different.
RSD Resilience does not guarantee that participation in any program, membership, course, coaching service, webinar, or other offering will produce a particular personal, emotional, relationship, professional, financial, or health outcome.
Testimonials, examples, case illustrations, and participant experiences represent individual experiences and should not be interpreted as promises that you will achieve the same results.
Your results may depend on many factors, including your circumstances, participation, implementation, consistency, and factors outside the control of RSD Resilience.
4. Eligibility
Unless otherwise expressly stated, RSD Resilience Services are intended for adults age 18 and older.
By purchasing or participating in an adult RSD Resilience program or membership, you represent that you are at least 18 years old and legally able to enter into an agreement.
5. Accounts and Login Information
Certain Services may require you to create an account.
You are responsible for maintaining the confidentiality of your username, password, and other account credentials.
You agree not to share your login credentials or allow another person to access paid Services through your account unless expressly authorized by RSD Resilience.
You are responsible for activity occurring through your account.
Please notify us promptly if you believe your account has been accessed without authorization.
6. Purchases and Payments
Prices for RSD Resilience products and Services will be displayed at the time of purchase.
By submitting payment information, you authorize RSD Resilience and its payment processors to charge the applicable amount using the payment method you provide.
Payment processing may be performed by third-party payment processors. RSD Resilience generally does not directly store complete payment card information.
You are responsible for providing accurate billing and payment information.
7. Membership Subscriptions
If you purchase an RSD Resilience membership offered on a recurring subscription basis, your membership will automatically renew at the applicable subscription interval unless you cancel it according to the cancellation instructions provided with your membership.
By enrolling in a recurring membership, you authorize recurring charges to your payment method until you cancel.
You may cancel future renewal of your membership according to the cancellation procedures provided through your account or by contacting RSD Resilience.
Cancellation prevents future renewal charges but does not automatically create a refund for charges already processed, except where otherwise stated in the applicable refund policy or required by law.
Access following cancellation may continue through the end of your current paid billing period.
8. Refund and Cancellation Policy
Refund and cancellation terms may vary depending on the particular product, program, coaching package, event, or membership.
The applicable refund or cancellation policy will be provided at or before purchase.
Unless otherwise expressly stated in writing, payments are subject to the refund terms displayed on the applicable checkout or sales page.
RSD Resilience reserves the right to provide refunds or credits at its discretion where appropriate, except where a refund or other remedy is required by law.
9. Community Standards
RSD Resilience is intended to provide a supportive environment where participants can learn and connect without unnecessary shame, hostility, or judgment.
Participants agree to communicate respectfully with other members, staff, facilitators, and guests.
The following conduct may result in content removal, warnings, suspension, or termination of participation:
Harassment, bullying, intimidation, or threats
Discriminatory or hateful conduct
Repeated personal attacks
Deliberately shaming or humiliating another participant
Sharing another participant's personal information without permission
Soliciting members for unrelated products or services without authorization
Spam or repeated unwanted promotional content
Impersonating another person
Illegal activity
Conduct that substantially disrupts the community or interferes with other members' ability to participate safely
RSD Resilience reserves the right to moderate community spaces and determine whether conduct violates these standards.
10. Community Confidentiality
Members may discuss personal experiences in RSD Resilience community spaces, coaching groups, live sessions, or other interactive environments.
You agree to respect the privacy of other participants.
You may not record, screenshot, reproduce, publish, distribute, or publicly share another participant's personal story, image, comments, identifying information, or participation without that person's permission.
However, RSD Resilience cannot guarantee that other participants will comply with confidentiality expectations.
For this reason, you should carefully consider what personal or sensitive information you choose to disclose in group or community environments.
11. Recording of Live Sessions
Certain webinars, educational sessions, workshops, Q&A sessions, or other events may be recorded.
When a session will be recorded, RSD Resilience will provide notice when reasonably appropriate.
Depending on the format, participant names, voices, images, chat comments, or questions may potentially appear in a recording.
Additional consent may be requested when appropriate.
Participants should avoid sharing information during recorded sessions that they do not want included in a recording.
12. Intellectual Property
Unless otherwise stated, the content provided through RSD Resilience is owned by or licensed to RSD Resilience and is protected by applicable intellectual property laws.
This includes, where applicable:
The RSD Resilience Framework
The RSD Spiral
RESET materials and methods
Course materials
Videos
Webinar presentations
Worksheets
Guides
Graphics
Written materials
Exercises
Downloads
Training materials
Website copy and content
Logos and branding
Your purchase or participation provides you with a limited, personal, non-exclusive, non-transferable license to use applicable materials for your own personal use.
Unless RSD Resilience provides written permission, you may not copy, reproduce, distribute, sell, license, publish, upload, teach, commercially use, or create substantially derivative commercial materials from RSD Resilience content.
Purchasing access to a course, membership, webinar, coaching program, or resource does not transfer ownership of the underlying intellectual property.
13. Sharing Materials and Account Access
Paid materials are intended for the purchaser's personal use unless otherwise stated.
You may not share paid downloads, course videos, worksheets, membership materials, login credentials, or other restricted content with individuals who have not purchased or been granted access.
14. Participant Content
If you post comments, questions, messages, or other content within an RSD Resilience community, you retain ownership of your original content.
You grant RSD Resilience permission to host, display, and process that content as reasonably necessary to operate the community and provide the Services.
RSD Resilience will not intentionally use an identifiable personal story as a public testimonial or marketing endorsement without appropriate permission.
15. Testimonials
RSD Resilience may invite participants to voluntarily provide testimonials or feedback.
We will obtain appropriate permission before using personally identifiable testimonials for promotional purposes.
Testimonials reflect individual experiences and do not guarantee that another participant will achieve the same results.
16. Third-Party Services
RSD Resilience may use or link to third-party platforms for website hosting, payments, email communication, video conferencing, membership hosting, scheduling, analytics, and other business functions.
Use of third-party platforms may also be subject to those providers' terms and privacy policies.
RSD Resilience is not responsible for the independent acts, policies, security practices, availability, or content of third-party services that it does not control.
17. Availability and Changes to Services
We may periodically modify, update, replace, discontinue, or reorganize portions of our website, membership, courses, community features, resources, or Services.
We may also perform maintenance or experience interruptions caused by technology providers or circumstances outside our control.
We do not guarantee uninterrupted or error-free access to the website or Services.
For paid Services, we will make reasonable efforts to provide substantially the services described at the time of purchase.
18. Termination of Access
RSD Resilience may suspend or terminate a participant's access when reasonably necessary because of:
Violation of these Terms
Serious or repeated violation of community standards
Nonpayment
Fraudulent activity
Unauthorized sharing of paid materials
Threatening or abusive behavior
Illegal conduct
Conduct that materially interferes with operation of the Services or safety of participants
Where appropriate, RSD Resilience may provide a warning or opportunity to correct the behavior before termination.
Serious circumstances may result in immediate removal.
Any refund following termination will be determined according to the applicable refund policy and law.
19. Personal Responsibility
You are responsible for deciding whether and how to apply information presented through RSD Resilience.
Educational information and coaching are not substitutes for professional services that may be appropriate for your individual circumstances.
You remain responsible for your personal decisions, actions, relationships, healthcare decisions, and wellbeing.
20. Limitation of Liability
To the fullest extent permitted by applicable law, RSD Resilience and [LEGAL BUSINESS NAME], along with their owners, employees, contractors, representatives, and affiliates, will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or Services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
21. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless RSD Resilience, [LEGAL BUSINESS NAME], and their owners, employees, contractors, and representatives from third-party claims, liabilities, damages, and reasonable expenses arising from your unlawful use of the Services, your violation of these Terms, or your infringement of another person's rights.
22. Privacy
Your use of RSD Resilience is also subject to our Privacy Policy.
Please review the Privacy Policy to understand how we collect, use, and protect personal information.
23. Governing Law
These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute regarding these Terms will be handled in accordance with applicable law and any dispute-resolution provisions agreed to between the parties.
24. Changes to These Terms
RSD Resilience may update these Terms periodically to reflect changes to our Services, business practices, or legal requirements.
The updated Terms will be posted on this website with a revised “Last Updated” date.
Continued use of the Services after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
25. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
26. Entire Agreement
These Terms, together with the Privacy Policy, Disclaimer, applicable checkout terms, refund policies, and any additional agreement associated with a particular Service, constitute the agreement governing your use of the applicable RSD Resilience Services.
27. Contact
Questions regarding these Terms may be directed to:
RSD Resilience
Operated by: Rock Tree Wellness, LLC
Mount Juliet, Tennessee, United States
Email: molly@rsdresilience.com
Website: RSDResilience.com
Disclaimer
RSD Resilience provides educational information, coaching resources, and peer/community support. Content provided through this website, programs, courses, webinars, and membership is for educational purposes and is not a substitute for individualized medical, psychiatric, psychological, or other healthcare services.
Participation in RSD Resilience programs does not establish a healthcare provider-patient relationship. If you are experiencing a mental health emergency or believe you may be in danger, contact emergency services or an appropriate crisis resource in your location.